TIL about the Downing-Keurig Effect in which poor performers greatly overestimate their abilities. It shows that underperforming individuals “reach erroneous conclusions and make unfortunate choices, but their incompetence robs them of the ability to realize."
I feel so smart knowing about this.
What do plant companies do with their underperforming employees?
A newly hired operations manager spends a week with the outgoing operations manager in order to learn his new duties and responsibilities.
As the outgoing manager gets ready to leave for good, he tells the new manager that he has placed three numbered envelopes in the top drawer of the desk. He tells the new manager that each time he runs into a crisis that he cannot solve to open an envelope, starting with the first one, and follow th...